Privacy Policy
Last updated: February 2026
H&Y Solutions Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hysolutions.ca or engage with our services.
Information We Collect
We may collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and pharmacy name when you fill out our contact form or request an assessment.
- Business Information: Information about your pharmacy, location, and the challenges you're facing.
- Communications: Records of our correspondence if you contact us.
We may automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- IP address (anonymized)
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Analyze your pharmacy's online presence (when requested)
- Send you information about our services (only if you've opted in)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who help us operate our business (e.g., email hosting, analytics), bound by confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfer: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for data processing
To exercise these rights, contact us at info@hysolutions.ca.
Cookies
Our website may use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
H&Y Solutions Inc.
Email: info@hysolutions.ca
Alberta, Canada